How Disastery Recovery Works

Backup

  1. One of our Expert Technicians will walk you through installation and configuration of firegate On Demand Backup software. The technician will help you select data to backup and select the appropriate backup schedule(s) as well as answer any other questions you may have.
  2. At the specified time(s), our software will “wake up” and begin the backup process. We backup all of your data, including any changes that have been made since the previous backup.
  3. We compress your data before it leaves your computer. It stays compressed while in our data vault — saving you valuable storage space.
  4. Using State-of-the-Art Industry-Standard encryption technology (the same that Banks use) — your data is encrypted before it leaves your computer and stays encrypted while in our data vault.
  5. Using your existing Internet connection, we securely transfer your data to the firegate On Demand Data Vault. Your data is mirrored in real-time to the firegate On Demand Data Vault. Your data is then CRC verified to make sure that your backup is 100% reliable.
  6. The experts at our NOC are always monitoring your backup activities to ensure success. Once your backup is complete, you'll receive an email with detailed information about the backup so that you can rest easy knowing that your data is safe and secure.
  7. The friendly staff at Firegate is always available to assist you. Just give us a call if you ever have a question.
Restore

  1. There are 2 ways you can restore your data — either through our On Demand Backup software or through your On Demand Backup website.
  2. If you use our On Demand Backup software and click on the Restore tab. Just select any of the files and/or directories you'd like to Restore and start the restore.
  3. If you use our On Demand Backup website you can login from any web browser anywhere in the world. Simply select any of the files and/or directories you'd like to Restore and start the restore.
  4. The restore process uses your existing Internet connection to download your backup data from our secure data vault. Once downloaded, it decompresses the data and decrypts the information using a password that only you have.
  5. You can use restore any previous version of any of your files.
  6. At any time, the experts at Firegate are standing by with assistance.