Web log files
In common with most websites, CIS website logs certain information about every request sent to it. This information is used for system administration and for producing usage statistics. Summary statistics are extracted from this data and some of these may be made publicly available, but these do not include information from which individuals could be identified. Relevant subsets of this data may be used as part of investigations of computer misuse involving this site (see also the Legal Disclaimer below). Data may also on occasion be used to enable investigation of technical problems on the website. Other
wise logged information is not passed to any third party except if required by law.

Data protection
From time to time we will use electronic forms on this site to gather personal information for purposes directly related to a service, function or activity of the Library. When we do so we will let you know the purpose for which the information is being collected (including if the information is to be published). Completio
n of and submission of any form on this website is entirely at the discretion of you, the website user.

Data protection statement
In using and submitting forms
on this website you agree that CIS may use any personal data of yours that you supply through the forms. CIS respects your privacy and seeks to protect your personal data:

CIS will only collect and use your information to administer, support, improve and obtain feedback on its services.

CIS may also use this information to assess what British Library products and services may be of interest to you and to personalise our service and marketing efforts.
CIS may also contact you to obtain feedback on services and any improvements we can make you have the right to ask us at any time not to contact you by way of direct marketing CIS will not disclose your personal data to any other organisation without your permission.

Payments by credit or debit card for some goods and services supplied by CIS are processed using a Secure 3rd Party Payment Processing Channel; when the payment is processed by the Channel, the details of the credit or debit card are collected over a secure link. CIS does not collect any details and they are not made available to us. The Channel will use the personal information you provide to process your online payment and to refund any monies due to you. When you make a payment online, the Channel will use industry standard software, which encrypts your information.

Credit Card payments are subject to a 3% surcharge at all times.

Other websites
CIS website provides extensive links to other independent sites, but this policy statement applies only to direct use of this website ( You will need to consult the providers of other websites for information on their policies.