Alerting

An alert is defined as a list of actions triggered by a specific event. Actions can be used to notify a user about the problem, perform a diagnostic task, execute a corrective action/script or log event details. Alerts can be set on every type of event that is monitored by NetCrunch including: availability, performance and external events (Syslog, SNMP Trap, and Windows Event Log).

Read more about NetCrunch Event Management.

Alert Escalation and Correlation

Actions assigned to an event can be performed immediately or after some time if the event has not been cleared.

Most of the built-in events are correlated and when event condition changes they are automatically cleared.

Types of Actions Available in NetCrunch

 

Basic

  • Desktop
    • Speak Alert
    • Play Sound
    • Display Desktop Notification Window
    • Display Alert Bar
  • Diagnostics
    • Add Traceroute to Alert message
    • Add Network Services Status to Alert Message
  • Notify
    • Notify user or group
  • Simple Notification
    • Email
    • Pager
    • SMS via Email
    • SMS via GSM
    • SMS via ICQ
    • ICQ Message
    • Jabber Message

Control

  • Computers
    • Run Windows Program
    • Run Windows Script
    • Run SSH Script
    • Run NetWare Commands
    • Restart Computer
    • ShutDown Computer
    • Set SNMP Variable
    • Terminate Windows Process
    • Start, Stop, Pause Windows Service
    • Wake on LAN
  • NetCrunch
    • Change Node Monitoring State

Logging

  • Local
    • Write to file
    • Write to Windows Event Log
  • Remote
    • SNMP Alert
    • Syslog Message

Scripts

  • Linux
    • Shutdown Linux Machine
    • Reboot Linux Machine
    • Restart Linux SNMP Deamon
    • Send Linux Memory Status
    • Send Linux Network Status
    • Mount CD-ROM
    • Dismount CD-ROM
  • NetWare
    • Down NetWare Server
    • Restart NetWare Server
    • Load FTP NLM
    • Unload FTP NLM
  • Windows
    • Run Disk Defragmenter
    • Start SNMP Service
    • Stop SNMP Service

NetCrunch provides notifications based on the user profile notification policy that includes the user's address (email, phone number, etc), delivery schedule, and message format.